Privacy Policy

Privacy Policy

Information We Collect

When you request a roof repair estimate or contact our team, we collect your name, phone number, email address, and the service address where the work is needed. We also collect details about your roof, such as the type of damage, roof age, and any photos you share with us.

Like most websites, we automatically collect basic technical information when you browse our site. This includes your IP address, browser type, device type, pages you visit, and the date and time of your visit.

How We Use Information

We use your contact details to schedule inspections, prepare estimates, send appointment reminders, and follow up on completed roof repairs. If you give us your phone number, we may call or text you about your project.

We use website data to understand which pages help visitors most, improve our site, and keep our services relevant to homeowners in Bryan and the surrounding area. We do not sell your personal information.

Cookies and Tracking

Our website uses cookies and similar technologies to remember your preferences and keep the site working properly. Cookies are small files stored on your device that help pages load faster and let us recognize repeat visitors.

You can set your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of our website may not work as smoothly, but you can still call us at (979) 316 9392 to request service.

Analytics and Third-Party Tools

We use third-party analytics tools, such as Google Analytics, to see how visitors find and use our website. These tools collect aggregated data like page views, time on site, and referral sources. The data does not identify you by name.

We may also use third-party scheduling, messaging, or review platforms to communicate with you and manage appointments. These providers have their own privacy policies, and we encourage you to review them.

Data Sharing and Disclosure

We share your information only when it helps us complete your roof repair or run our business. This includes sharing your address and project details with our roofing crews, suppliers, and subcontractors who need the information to do the work.

We may disclose information if required by law, to protect our legal rights, or during a business transfer such as a merger or sale. We do not rent or sell your personal information to marketers.

Data Retention

We keep your contact and project information for as long as needed to provide roof repair services, honor warranties, and meet our legal and accounting obligations. When information is no longer needed, we delete it or securely destroy it.

Website analytics data is kept in an aggregated form and does not identify you personally after a short period.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, or misuse. This includes secure storage of paper records and restricted access to digital files.

No method of transmission over the internet is completely secure. While we work hard to protect your data, we cannot guarantee absolute security. If you have concerns, call us at (979) 316 9392.

User Rights

You can ask us to review, correct, or delete the personal information we hold about you. You can also opt out of marketing calls or texts at any time by telling us during a call or by replying STOP to a text message.

To make a request, contact us using the phone number or email below. We will respond within a reasonable time and may ask you to verify your identity before making changes.

Children's Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will post the updated policy on this page and revise the effective date.

We encourage you to review this page periodically. Your continued use of our website or services after changes are posted means you accept the updated policy.

Contact Information

If you have questions about this privacy policy or how we handle your information, call Bryan Roof Repair Experts at (979) 316 9392. You can also reach us by email or mail using the details below.

We are happy to help homeowners in Bryan, Texas, and nearby communities with roof repair questions and privacy requests.

Tap to call(979) 316 9392